Starting in January 2010, Chicagoans who ride commuter trains will finally be able to buy Metra tickets by credit card.
Why so late? Wrong question. The only reason they’re doing it at all is because “legislation was introduced last spring requiring them to accept plastic”.
This is what generally happens when government has a monopoly on a service or product. The convenience of the customer ceases to matter, because, hey, tough crap pal! Try that other train service. Oh, right, there isn’t one.
We’ll leave similarities between this and any pending federal legislation as an exercise for the reader.